AizoPlan
Privacy

Privacy Policy

Privacy

Introduction

This Privacy Policy describes how iTransform365, the owner and operator of AIZoPlan, collects, uses, and protects your personal information when you use our SaaS product, AIZoPlan.

iTransform365 highly respects the privacy of its customers, business partners, and employees and recognizes the requirement for appropriate protection and proper management of personal information provided. This privacy policy explains how we collect and use your personal information in relation to AIZoPlan websites, services, and applications that refer to this privacy policy.

1. Scope

This Privacy Policy applies to all iTransform365 operations, divisions, and subsidiaries as far as personal information from the users/visitors is received in any format whatsoever, including electronic, paper, or oral transmission. This Policy also applies to entities that handle and process users/visitors’ personal data on behalf of iTransform365.

This privacy statement describes how iTransform365 collects and uses the personal information you provide on our website: www.aizoplan.com and inside the AIZoPlan modules and features. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. If you have questions or concerns regarding this policy, you should first contact us at [email protected].

1.1 Collection and Use of Personal Information

We collect the following personal information from you:

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

1.2 We Use This Information to

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at [email protected].

2. Information Sharing

We will share your personal information with third parties only in the ways that are described in this Privacy Statement. We do not sell your personal information to third parties.

We may share your personal information with companies that provide services to help us with our business activities such as payment processing or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

2.1 Sharing with Trusted Third Parties

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing, or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).

3. Communicating with You

We may contact you directly or through a third-party service provider regarding products or services you have signed up for or purchased from us. This includes necessary transactional or service-related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our services. These contacts may include:

You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into your account and visiting the “Account Settings” page.

If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any choice options you have in regards to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options.

4. Transfer of Personal Data Abroad

If you utilize our services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your personal data is handled according to this Privacy Policy.

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5. Sharing Your Billing Information with Third Parties

5.1 Stripe

When you subscribe to our application, you will provide your credit card number directly to Stripe. Stripe’s privacy policy will apply to the information you provide on the Stripe Website.

6. Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information and assist you better. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

7. Web Beacons

Our web pages contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients.

This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We use a third party to gather information about how you and others use our website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our application is used.

Our site includes links to other websites whose privacy practices may differ from those of AIZoPlan. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

9. Security

The security of your personal information is very important to us. We follow globally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at [email protected].

We never transfer the users’ data. We always comply with applicable laws. Moreover, the data is stored in an encrypted form. Using the users’ data for advertising will not be permitted by any means. We also prohibit accessing the users’ data by the employees except for resolving technical issues, aggregating data to be made available to the users, and for security purposes. We abide by the rules of GDPR and other applicable laws.

We will retain your information as long as your account is active or as needed to provide you services unless otherwise specified by you.

If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of the legal process.

11. Website Analytics

We use multiple web analytics tools provided by service partners such as Google Analytics, Hotjar, Facebook Audiences, Facebook Connect, G2Crowd, Newrelic, Hubspot, Zoominfo, and PureChat to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use, and network and IP information, and have live chat capability with our visitors.

We use the information provided by these tools to improve our services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (e.g., Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside.

Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by managing your settings through our Cookie Policy or the ‘cookie banners” that may be presented (depending on the URL of the website visited) when you first visit our web pages, or by utilizing settings in your browser or third-party tools, such as Disconnect, Ghostery, and others.

12. Additional Policy Information

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

13. Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at [email protected].

14. Age Restrictions

Our services are available for purchase only for those over the age of 18. Our services are not targeted to, intended to be consumed by, or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us at [email protected].

15. Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices at any time. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

16. Compliance Process with Respect to International Data Privacy

iTransform365 follows the principles of EU Safe Harbor and other privacy domains. We don’t collect any data from users for our use, except during the payment process, which is typical for all web-based services. All other information including a user’s location, email, and phone number are needed only for those users to run their business on our platform. iTransform365 never uses information provided by our users and hence does not mandate users to provide any of that information. All PII and sensitive information are completely optional and used only to provision access to applications. iTransform365 does not provide any of our client data to third parties. Our policies clearly indicate that clients own their data and we never intend to use their information. We do make an exception to this policy and indicate clearly in our terms of use that we may be forced to share client data with law enforcement in accordance with appropriate legal procedures.

17. Privacy Principles

iTransform365 commits to subject the personal information covered by this policy to the following principles:

  1. NOTICE: Where iTransform365 collects personal information directly from individuals, it will inform them about the purposes for which it collects, stores, and processes personal information about them, and the choices and means, if any, iTransform365 offers individuals for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to iTransform365, or as soon as practicable thereafter, and in any event before iTransform365 uses the information for a purpose other than that for which it was originally collected.

  2. CHOICE: iTransform365 will offer individuals the opportunity to choose (opt-out) whether their personal information is to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. iTransform365 will provide individuals with reasonable mechanisms to exercise their choices should requisite circumstances arise.

  3. DATA INTEGRITY AND PURPOSE LIMITATION: iTransform365 will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. iTransform365 will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.

  4. ACCESS AND CORRECTION: Upon request, iTransform365 will grant individuals reasonable access to personal information that it holds about them. In addition, iTransform365 will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.

  5. SECURITY: iTransform365 will take reasonable precautions to protect personal information in its possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. iTransform365 protects data in many ways. Physical security is designed to prevent unauthorized access to database equipment and hard copies of sensitive personal information. Electronic security measures continuously monitor access to our servers and provide protection from hacking or other unauthorized access from remote locations. This protection includes the use of firewalls, restricted access, and encryption technology. iTransform365 limits access to personal information and data to those persons in iTransform365’s organization that have a specific business purpose for maintaining and processing such personal information and data. Individuals who have been granted access to personal information are aware of their responsibilities to protect the security, confidentiality, and integrity of that information and have been provided training and instruction on how to do so.

  6. ACCOUNTABILITY FOR ONWARD TRANSFER: iTransform365 acts as a data controller of personal data collected from EU residents and may transfer data onward for processing to other countries, which may not possess data protection adequacy levels.

    a. To transfer personal information, iTransform365 complies with the Notice and Choice Principles of Standard Contractual Clauses. iTransform365 declares that such data is only processed for limited and specified purposes consistent with the consent provided by the individual.

    b. To transfer personal data outside of the EU, iTransform365:

    i. Confirms that the transfer of such data is only for limited and specified purposes; ii. Is obligated to provide at least the same level of privacy protection as is required by the Principles; iii. Will take reasonable and appropriate steps to ensure that it effectively processes the personal information transferred in a manner consistent with its obligations under the Principles; iv. Requires to determine that it can no longer meet its obligation to provide the same level of protection as is required by the Principles; v. Upon notice, will undertake reasonable and appropriate steps to stop and remediate unauthorized processing; and vi. Will provide a summary or a representative copy of the relevant privacy provisions to the Department upon request.

  7. RECOURSE, ENFORCEMENT, and LIABILITY: In compliance with the Standard Contractual Clauses, iTransform365 commits to resolve complaints about your privacy and our collection or use of your personal data. Data subjects with inquiries or complaints regarding this Privacy Policy should first contact iTransform365 at: [email protected].

    iTransform365 agrees to periodically review and verify its compliance with the Standard Contractual Clauses and to remedy any issues arising out of failure to comply with the Standard Contractual Clauses. We commit to investigate and attempt to remedy all valid complaints.

    • Employee Recourse: Employees may file a complaint concerning iTransform365’s processing of their personal data. iTransform365 will take steps to remedy issues arising out of its alleged failure to comply with the Standard Contractual Clauses. Employees may contact iTransform365 about complaints regarding iTransform365’s personal data practices.

      If an employee’s complaint cannot be resolved through iTransform365’s internal processes, iTransform365 will cooperate with the panel of EU data protection authorities established pursuant to the Standard Contractual Clauses to address relevant employee complaints and provide employees with appropriate recourse free of charge.

    • Consumer Recourse: Consumers may file a complaint concerning iTransform365’s processing of their personal data. iTransform365 will take steps to remedy issues arising out of its alleged failure to comply with the Standard Contractual Clauses. Consumers may contact iTransform365 about complaints regarding iTransform365’s consumer personal data practices.

      iTransform365 also is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. It provides, at no cost to the individual, an independent recourse mechanism by which each individual’s complaints and disputes can be investigated and expeditiously resolved.

      iTransform365 also has the Data Processing Agreement (“DPA”) which forms part of the End User License and Services Agreement (the “Agreement”) between Customer and iTransform365, to reflect the parties’ agreement about the processing of personal data, when applicable, in accordance with the requirements of Data Protection Laws and Regulations.

If you utilize our services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your personal data is handled according to this Privacy Policy. iTransform365 will take reasonable steps to prevent or stop the use or disclosure. iTransform365 shares your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own services, and with trusted third-party service providers as necessary for them to perform services on our behalf. iTransform365 will confirm that any third party to which it discloses personal information will appropriately safeguard the privacy of that personal information.

Examples of appropriate privacy safeguards include: a contract obligating the third party to provide at least the same level of protection as is required by the relevant privacy principles, the third party being subject to EU data protection law, Standard Contractual Clauses by the third party, or the third party being subject to another European Commission adequacy finding. When iTransform365 has knowledge that a third party is using or disclosing personal information in a manner contrary to this policy, iTransform365 will take reasonable steps to prevent or stop the use or disclosure. iTransform365 may remain liable under the Standard Contractual Clauses if any third parties process personal information in a manner inconsistent with the Standard Contractual Clauses, unless iTransform365 first demonstrates that it is not responsible for the event giving rise to the damage.

18. Dispute Resolution

Any questions or concerns regarding the use or disclosure of personal information should be directed to the iTransform365 Data Protection and Privacy Office at dpo@itransform365. iTransform365 will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy. For complaints that cannot be resolved between iTransform365 and the complainant, iTransform365 has agreed to participate in the dispute resolution procedures of the panel established by the U.S. Federal Trade Commission (or) the EU data protection authorities (based on the data subject region) and to cooperate and comply with the Information Commissioner to resolve disputes pursuant to the relevant privacy principles. In some circumstances, complainants may be able to appeal these decisions by invoking binding arbitration. All of these dispute resolution mechanisms are free of charge to you.